Shipping Policy

For a limited time we are offering free shipping worldwide on every order — no minimums, no surprises at checkout.

Order Processing

All orders are processed within 24–48 hours of being placed (Monday–Friday, excluding public holidays). You will receive a confirmation email with a tracking number as soon as your order ships.

Delivery Times

• United States: 5–8 business days
• United Kingdom: 3–8 business days
• Europe: 3–8 business days
• Canada: 3–8 business days
• Australia: 3–8 business days
• Rest of world: 5–12 business days

Tracking Your Order

Every order ships with full end-to-end tracking. If your tracking has not updated within 5 business days, please contact us at info.mellowcloud@gmail.com and we will look into it immediately.

Customs & Duties

For most destinations, no additional duties or fees apply. In the rare case that local customs charges are levied, they are the responsibility of the recipient.

Need Help?

Reach our support team any time at info.mellowcloud@gmail.com. We typically reply within 24 hours.