Privacy Policy
Your privacy matters to us. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
When you place an order or sign up for our newsletter, we collect basic information like your name, email address, shipping address, and payment details. We also automatically collect device and browsing data through cookies to improve your experience.
How We Use Your Information
- To process and ship your orders
- To send order confirmations, tracking, and customer support replies
- To send marketing emails (only if you opt in — you can unsubscribe anytime)
- To improve our website, products, and services
- To prevent fraud and comply with legal obligations
Sharing Your Information
We never sell your personal data. We share information only with trusted service providers (payment processors, shipping carriers, email platforms) who help us run our business, and only as required by law.
Cookies
We use cookies and similar technologies to remember your cart, analyze traffic, and personalize your experience. You can disable cookies in your browser settings, but some features of the site may not work as intended.
Your Rights
You have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, email us at info.mellowcloud@gmail.com.
Data Security
We use industry-standard encryption and security measures to protect your information. All payments are processed through secure, PCI-compliant providers.
Contact Us
Questions about this policy? Reach us any time at info.mellowcloud@gmail.com.